Hooray for Everence Credit Union
Everence Credit Union, Sarasota Branch
Formerly Mennonite Financial Services. -- "Everence" signifying permanence and reverence.
Most Everence branches are in the Mennonite heartlands The Sarasota Branch is a geographical outlier. I have some accounts with Everence. (new customers sign a document about the stewardship of money and wealth).
A week or so ago there was an attempt at fraud using my debit card info. The attempt was at a Wal-Mart in New Jersey. Surely I deserved a Saks Fifth Avenue!
My card was frozen, A replacement arrived yesterday Try as I could the phone # given to reactivate my account would not work.
The Branch Manager (Kara Hochstetler) was as baffled as I. But with care and patience; expertise, experience, and knowledge (and a bit of good luck) she had my card up and running again. It took more than 25 mins.
Kara's boss is one Caitlyn Laubach = she is based in PA.
I made it my business to call Caitlyn to sing the praises and express my gratitude for Kara's determination and skill.
Comments
Post a Comment