The Car Rental Game


 Why are mattresses always on sale?  Why do they never have a price tag? Why are Furniture Stores always having Inventory Sales? What does "Every Thing Must Go" mean?

Why is renting a car shrouded in mystery?

First the good news.  It seems that car rental companies are no longer pressing customers to purchase expensive and un-necessary additional  Insurance.

The "Upgrade" scam continues.  Last Friday at the Enterprise Logan Airport facility I was told that they did not have the Mitsubishi Car I had  ordered in stock. Well maybe.  "I'll check downstairs" said the Clerk "maybe we have one there".  WOT?!nge,

Then he began to talk upgrades.  "NO"  - my answer was well rehearsed.  Then another Clerk asked if I'd take the Nissan Versa  which was coincidentally parked nearby.  "Only" I said "if there is no extra charge".  Their wasn't. 

Back at Logan on Monday when I returned my car the Clerk told me that there would be additional charges.  I didn't check the fine print as I was anxious to get on the Shuttle 'Bus and to my exiting Terminal.

The extra charge was  $68.55.  You'll see the fine print above. Some of the extras are exceedingly strange.

FOR INSTANCE


Customer Facility Charge for three days  $18

Highway Transponder Charge $8

Concession Fee  (what?)  $14.13

Conv Ctr Fin Schg ( whatever that is!) $10

Pkg Viol Schg (???)  $ 00.60

Police Training Fee $7

Vlc Rec Fee $6.45


What a game!  How can I escape the thought that I and other renters have been "had".

 

 

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